Q1.Is the offer available to everyone?
Each offer card explicitly states whether the discount applies to new subscribers only or includes existing plan upgrades. We clearly communicate eligibility so you do not initiate an unsuitable order.
Active & Governed Fiber & 5G Promotions
Current offers — with dates, conditions, and linked plans
Zero phantom discounts and no marketing of expired campaigns
Expired promotions do not remain presented as current opportunities. Every offer is tied to a plan, validity period and reviewed conditions.
15% VAT Inclusive
Verified Expiry Dates
CST Regulatory Compliance
Validity & Expiration Transparency
Start and End Dates Matter Most
Check start and end dates instead of relying on an old screenshot or previous ad price.
We strictly prohibit artificial urgency claims such as "limited time only" unless an official confirmed expiry date exists. Expired offers are never marketed as active. Real renewal pricing is always disclosed upfront with zero billing surprises.
Ultra-Reliable FTTH Optical Fiber
Fiber offers
Free installation and advanced Wi-Fi 6 router with a 12-month commitment
Fiber setup promotions include full waiver of installation fees (600 SAR value) and a complimentary loaned Wi-Fi 6 router for the 12-month contract, with symmetrical speeds starting at 300 Mbps.
Included Fiber Promotional Benefits:
- Full waiver of installation and setup fees (save 600 SAR)
- Advanced Wi-Fi 6 CPE router for complete home coverage
- Symmetrical upload and download speeds from 300 Mbps to 1 Gbps
- Complimentary indoor optical fiber pull up to the ONT terminal
Included Unconfigured Provider 5G HomeFi Router Benefits:
- Router delivery within 24 hours in major Saudi metropolitan areas
- Instant plug-and-play setup right out of the box
- Unlimited home wireless broadband with no daily fair-usage throttling
- High-gain 5G CPE router included free throughout the 12-month contract
Fast Wireless Broadband Without Digging or Cables
5G/HomeFi offers
Instant dispatch and plug-and-play setup with zero daily fair-usage caps
5G HomeFi router offers deliver ultra-fast home broadband with an advanced CPE router included at zero device fee under a 12-month commitment, featuring 24-hour dispatch.
Verified Official Promotion Cards
Active Promotion Details & Tariffs
Each promotion card presents: Plan, Offer price, Normal/renewal price, Period, Eligibility, and Last reviewed date with VAT included.
No promotional campaigns active right now, but all our standard packages are available at verified transparent rates.
Browse Verified Unconfigured Provider Plans Transparent Contractual Terms & Eligibility
Review the conditions that can change the decision
Offer period, eligible customers, commitment, equipment and any related fees appear only when verified.
1
New vs Existing Subscribers
Each offer card clarifies whether discounts apply to new lines or plan upgrades, applying installation rules per approved guidelines.
2
12-Month Contract Commitment
Promotions require a standard 12-month commitment to receive free installation and hardware subsidy per CST consumer protection rules.
3
Relocation & Early Exit
You can relocate your subscription to any covered address at zero extra fee. Early exit incurs hardware depreciation fees calculated pro-rata under CST rules.
Billing Transparency & Financial Renewal
Offer price is not the same as renewal pricing
Upon the expiration of the promotional discount period, subscriptions renew at the standard price published in the official Package Passport. We ensure upfront disclosure so subscribers decide with 100% confidence.
The offer price applies solely during the explicitly stated validity window
Renewal pricing is disclosed upfront in the official Package Passport as the standard ongoing rate
All promotional and standard renewal rates include 15% VAT
Advance reminder notifications are provided well before promotional discounts expire
Steps to Claim Your Promotion
How to Claim an Offer — Practical Steps
Check coverage → Open plan details → Review the offer → Submit request.
1 Step 1
Check Coverage
Verify your National Address and building plate to confirm fiber terminal or 5G tower availability.
2 Step 2
Open Plan Details
Inspect complete plan specifications in the official Package Passport: speeds, router, and technical details.
3 Step 3
Review the Offer
Review eligibility terms, discount duration, and renewal pricing to proceed with complete certainty.
4 Step 4
Submit Request
Submit your request online or call our advisors to coordinate scheduling, installation, and activation.
Direct Answers to Frequently Asked Questions
Frequently Asked Questions About Offers
Clear answers to essential questions before choosing an offer: eligibility, post-expiry behavior, VAT calculation, and commitment duration.
Q2.What happens after the offer ends?
Your subscription renews at the standard approved plan tariff published in the Package Passport with zero hidden charges and advance notice provided prior to discount expiration.
Q3.Is VAT included in the offer price?
Yes, all promotional tariffs and standard renewal rates displayed across Platform include the statutory 15% VAT, with absolutely zero hidden fees.
Q4.Does the offer affect the commitment period?
Promotions providing free hardware and waived installation require a standard 12-month commitment in compliance with Communications, Space & Technology Commission (CST) regulations.
Direct Consultation & Address Verification
Found a suitable offer? Check coverage first or call Platform
Platform sales advisors are ready to answer your questions, verify eligibility, and confirm coverage for your location.